Malcolm Strang
Opus Corporate Finance
Ibex Global Solutions
Deal Type
Acquisition
Sector
Business Services
Completion Date
6th October 2016
Deal Value
£44m
Company Background
IBEX Global Solutions Plc provides contact center services and other business process outsourcing solutions to blue chip customers. It offers a suite of teleservices solutions that are designed to support and complement overall customer service strategy; multi channel delivery solutions covering, chat, SMS, Email, IVR, social media, and analytics; and back office solutions comprising account management, social media remediation, finance and accounting, survey collection, claims management, and order verification/confirmation. The company also provides multi language solutions for business needs; and engagement model solutions. It serves communications and media, financial services, technology, healthcare, travel and hospitality, education, retail, and energy and utility industries in the United States, the Philippines, the United Kingdom, Pakistan, the United Arab Emirates, Senegal, Jamaica, and Nicaragua.
Deal Summary
Advised The Resource Group (an investment holding company incorporated in Bermuda) on its takeover of UK-listed IBEX Global Solutions plc
Ibex Global Solutions deal contacts
Key members of the Opus Corporate Finance deal team crucial in the Ibex Global Solutions transaction
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